Dubai residents must comply with a travel guide comprising of instructions and protocols when travelling to and from abroad.
Last updated: 16 July 2020, 20:00, Dubai (GMT +4)
Dubai residence visa holders must have a return approval from the General Directorate of Residency and Foreign Affairs (GDRFA). Application for return approval can be made upon flights booking or through our contact centre. One can also complete the application on the General Directorate of Residency and Foreign Affairs (GDRFA) website prior to the flight booking. GDRFA will require the applicant to enter the Resident File Number. One can see it on his visa under File No.
Status of an application can be checked on the GDRFA website, one does not need to follow up the status to the call centre or to the GDRFA number. An email is also sent once an application is approved. An application that cannot be processed at the time of request can be reapplied after four days. Flight booking cannot be complete without the GDRFA Application Number.
One must carry a negative PCR test certificate if his/her point of origin is included on the list of countries below or he/she has visited any of the points listed below before taking a connecting Emirates flight to Dubai. No one is allowed to take the flight without a test certificate and should have no older than 96 hours prior to the flight schedule. Only local government approved laboratories can issue the test certificates. If the UAE government has specified a designated laboratory in your country of origin, then you must get your certificate from that lab. These are the list of countries and point of origin requiring PCR test certificates:
- Russian Federation
- USA - Dallas Fort Worth (DFW), Houston (IAH), Los Angeles (LAX), San Francisco (SFO), Fort Lauder dale (FLL) and Orlando (MCO), including passengers originating from California, Florida and Texas connecting to an Emirates flight from any of our airports worldwide to Dubai.
Health declaration forms, which are available during check-in, must be completed by all travellers entering Dubai and must be handed over to check-in staff. Quarantine undertaking forms that are handed over on board must be submitted to the Dubai Health Authority staff upon arrival if Dubai is the final destination. One must also declare if he/she is covered with health insurance or will personally bear the cost of treatment or isolation if required.
Arriving in Dubai
One must again undergo PCR test at the airport and must remain at his/her residence until the result has been released. In the case of a positive result, one must undergo the required isolation procedure following the Dubai Health Authority guidelines. He/She must also download the COVID-19 - DXB Smart APP, iOS - Android
Dubai residents travelling out of Dubai
Above mentioned protocols and guidelines also apply to Dubai residents who are planning to fly out and return. PCR test or Dubai government approval, however, will not be necessary in order to secure a flight out of Dubai but one must secure an approval upon return. One must also make sure that all the travel requirements of the destination country have been met before the flight.
Flights and travel restrictions are still in place in most countries around the world due to COVID-19. We will announce any service resumption when we can. Emirates are closely monitoring the situation as it evolves, hoping to resume services as soon as conditions allow. This includes receiving government approvals, the easing of travel restrictions, and commercial demand. Please visit our website to know more of the destinations with available flights. Find out which destinations we’re flying to and from.